On March 17, when the Lake County Commissioners announced the closure of county buildings to the public, work continued in county government from another perspective!
How does the job get done when the customers can’t be the customers? Since July 5, 2005 it was Recorder policy to not accept Deeds or other documents transferring an interest in real estate by mail, due to the many approvals needed. Each day customers travel the county government hallways getting these approvals. But now customers can’t get in the building! Does this important economic engine then come to a halt? Not in Lake County where three departments got together and improvised! They figured out how to ‘keep the economic motor runnin’! Documents can now be dropped at a designated location and securely ‘walked through’ the maze of approvals, ultimately landing right where it needs to be, the Recorder’s Office, where the magic happens and the Official Public Record expands. The dedicated staff at the Lake County Recorder Office gets the job done for the county economy even while the county building is closed!
Thankfully, three county leaders found a way and the Recorder, Engineer and Auditor keep the transfers flowing through the multiple steps. Recorder Lynch, then crafted an authorization statement to accompany the filings and ensure an organized and productive outcome for customers. This process is working so far and the level of business activity in the Recorder Department is staying strong. In addition, Recorder Lynch has implemented a fast track for Lake County to electronically record Deeds and transfer documents which, once operational, can insulate these document types from filing volatility in the future. Business-minded Lake County Recorder Becky Lynch says, “Timing is key for this excellent process, we are proactively preparing to offer this added convenience and security for Recording Department customers.”
Finally, Recorder Office services and access to records continues with added effort from our staff giving new meaning to excellent customer service! Recorder Lynch added, “Thanks to all personnel and elected officials who have taken great care to keep our people safe during this challenging time, our sincere appreciation to every citizen for your patience!”
Contact: Becky Lynch
Phone: 440-350-2510 Cell: 678-662-8839
Email: Becky.Lynch@LakeCountyOhio.gov
Website: www.LakeCountyOhioRecorder.com
March 19, 2020